Pricing
One credit is one ticket. From 50p down to 20p for Enterprise. You keep 100% of any booking fee you set.
1,000 tickets with a £1.50 booking fee is £1,500 to you. Professional credits for those tickets cost £300. The fee is the profit.
Calculator →Credit packages
Buy credits. One credit is one ticket or registration. All + VAT.
| Package | Credits | Per ticket | |
|---|---|---|---|
| Starter | 100 / £50 | £0.50 | Request a demo |
| Growth | 500 / £200 | £0.40 | Request a demo |
| Professional | 1,000 / £300 | £0.30 | Request a demo |
| Enterprise | 5,000+ / from £1,000 | from £0.20 | Talk to us |
| Card processing | ePayment | 1.2% + 15p | ePayment |
Credits last 24 months and auto-renew if you use 1,000 or more a month. Email is 1p, SMS is 5p, on a separate credit pack. Free events still use one credit per registration. Need more than 5,000? Ask for volume pricing.
Product two
Calendar bookings
When the sale is a date or a time slot, not a ticket. A fixed fee per bookable venue. Unlimited bookings on that venue.
| What | How you pay | Notes | |
|---|---|---|---|
| Bookable venue | Fixed fee | Per cottage, hall, booth or bay | Talk to us |
| Bookings on it | Included | No extra credit per stay or slot | |
| Card processing | 1.2% + 15p | ePayment, same as tickets | ePayment |
| Booking fee you set | You keep 100% | Optional, shown at checkout |
A cottage is one venue. Four simulator bays are four venues. Twenty-four trade-fair booths are twenty-four. See worked examples on the calendar bookings page.
Bundled offering
Ticketebook + InstantReach
Tickets, rooms and resources on Ticketebook. CRM, website portals and marketing on InstantReach. One stack, quoted together.
| Piece | What it does | How you pay | |
|---|---|---|---|
| Ticketebook | Tickets, events, rooms | Credits / venue fee | Credits |
| InstantReach | CRM, portal, marketing | In the bundle | The bundle |
| ePayment | Cards | 1.2% + 15p | ePayment |
| Hosted instance | Your database, contained | Quoted with the bundle | Talk to us |
InstantReach is not a third-party CRM you then have to integrate. It is the Etellect product for CRM, website portals and marketing. See the bundle.
Volume calculator
What a year of tickets costs
Set annual volume and average ticket price. Ticketebook falls from 50p to 20p. Ticket Tailor prepaid credits also fall with volume — 24p at 20,000, so Ticketebook is still 20% cheaper at the top of the slider.
Ticketebook 30.0p a ticket · about 83 tickets a month.
You keep 100% of booking fees
Set an optional fee on the event. Customers pay it at checkout. The money is yours, not the platform's.
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You set the fee
Flat amount or a percentage, per event. Leave it off if you do not want one.
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Shown before they pay
The fee is on the checkout, not buried after the sale.
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You keep it
Ticketebook takes the credit for the ticket. The booking fee is not ours.
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Worked example
1,000 tickets at £20, plus a £1.50 fee: £1,500 to you, £300 in credits, £1,200 profit on the fee.
How we compare
Published UK rates. Ticket Tailor prepaid credits fall with volume, same as ours. The calculator uses their prepaid curve, not the 60p pay-as-you-go rate.
| Platform | Published rate | 1,000 tickets | 20,000 tickets |
|---|---|---|---|
| Ticketebook | 30p at 1,000 / 20p at 20,000 + VAT | £300 | £4,000 |
| Ticket Tailor | Prepaid 35p at 1,000 / 24p at 20,000 + VAT | £350 | £4,800 |
| TryBooking | 5% + 15p incl. VAT and processing | £1,150 | £23,000 |
| TicketSource | 7% + VAT (min 25p) | £1,680 | £33,600 |
| Eventbrite | 6.95% + 59p | £1,980 | £39,600 |
| Skiddle | 10% + 27p (min £1) | £2,270 | £45,400 |
Ticketebook and Ticket Tailor figures are platform credits + VAT, no card processing. At 20,000 tickets Ticket Tailor prepaid is 24p; Ticketebook is 20p — 20% cheaper. Ticket Tailor pay as you go is 60p + VAT; their published floor is 22p + VAT on larger packs. Card processing is extra on both (ePayment from 1.2% + 15p; Ticket Tailor via Stripe). TryBooking, Eventbrite, TicketSource and Skiddle publish rates that include processing, shown at a £20 ticket. Figures checked against each platform’s UK pricing, September 2026.
The platform
Too good to be true?
The credit rate is low because Ticketebook is not a standalone booking widget taped onto five other products. It sits on eAutomate, Etellect’s enterprise automation platform, so the efficiencies come from the stack, not from cutting corners.
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Built on eAutomate
eAutomate is the enterprise automation platform Etellect has run for years. Ticketebook is a product on that platform, with the same security, hosting and operational discipline as the rest of the group.
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Efficiencies others cannot match
One database, one login, one payment path. Door, box office, calendar bookings and the customer portal share the same record. Other providers stitch tools together and charge you for the joins.
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No extra WordPress or Mailchimp
Website portals, CRM and marketing run on InstantReach in the same hosted instance. You do not need WordPress for the site, Mailchimp for the mail, and a handful of other non-integrated tools to fill the gaps. See the bundle.
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One organisation, not a pile of licences
Replace the ticketing app, the CMS, the email platform and the CRM with a stack that already talks to itself. That is why the ticket can be 20p and still include the door, the map and the portal. Why Ticketebook.
On every package
No add-on for the till, the seating plan or the team.
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Unlimited events
Create as many as you run. Credits are only used when a ticket or registration is sold.
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Team and storage
Add the people who run the door. Event data stays on the account.
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Check-in apps
iOS and Android for the door. QR on the ticket.
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UK certified
PCI DSS on the payment path. GDPR. ISO 27001 and ISO 9001 on the stack.
Cards
Payments and integrations
We can bolt Ticketebook onto Stripe or PayPal. The better option is ePayment: integrate the merchant account you already have, or apply for our acquirer account.
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Stripe and PayPal
Connect the processor you already run. Checkout, payment links and the portal settle to that account.
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Your merchant account
Keep Worldpay, Elavon, Barclaycard, Lloyds or Global Payments. ePayment sits in front as the gateway. Your acquirer rate is unchanged.
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Our acquirer account
No facility yet, or you want off a blended Stripe-style rate? Apply for acquiring on ePayment. Quoted to you, settlement to you.
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Ticketebook rate
ePayment on Ticketebook is from 1.2% + 15p. Gateway-only and all-in acquiring are on the ePayment side. Merchant and acquirer accounts.
Stripe and PayPal if you need them. ePayment if you want the merchant account you have, or one of ours.
Find out more →Pricing questions
Credits, fees and what happens if you run out.
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Do I keep the booking fee?
Yes. You set it on the event. It is collected at checkout and paid to you. Ticketebook only takes the credit for the ticket.
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Do credits expire?
They last 24 months. If you use 1,000 or more a month they roll forward.
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What if I run out?
Buy another pack. Your rate follows the volume you have bought, not a monthly plan.
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Are free events free?
Each registration still uses one credit, at the same rate as a paid ticket. Pricing stays consistent.
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Card processing?
ePayment from 1.2% + 15p. We can also bolt onto Stripe or PayPal. Better: use ePayment with your existing merchant account, or apply for our acquirer account.
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Charities?
Registered charities can ask for a rate. Contact us.
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How are calendar bookings priced?
A fixed fee per bookable venue, not a credit per stay or per hour. Tickets still use credits. Examples.
More on the FAQ.
Put the booking fee in your pocket.
Tell us the events you run. We will size the credits and the payment path.
Talk to our team