Ticketebook + InstantReach
Sell the ticket and the room on Ticketebook. Run the CRM, the website portal and the marketing on InstantReach. One customer, one hosted instance, one Etellect stack.
InstantReach is Etellect's CRM, website portal and marketing product. Bundled with Ticketebook it is the rest of the organisation around the booking — not a third-party CRM and a Mailchimp account taped on afterwards.
Request a demo →What each product does
Ticketebook takes the sale. InstantReach keeps the relationship.
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Ticketebook
Tickets, events, rooms, resources and locations. Credits, calendar bookings, seat maps, payment links. Why Ticketebook.
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InstantReach
CRM, website portals and marketing. The parent who bought the concert seat is the same record you email, log in and campaign to.
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ePayment
Cards on the same checkout. Your merchant account, or ours. Stripe and PayPal if you already have them.
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One hosted instance
The bundle can sit in your own secure hosted database instance. Custom behaviour stays there too.
InstantReach
CRM, portal and marketing
This is the layer typical booking platforms send you out to buy. In the bundle it is already Etellect.
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CRM
Contacts, history and the hire or ticket on the same record. Not a second database you have to sync.
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Website portal
Guests sign in to their bookings, their details and their messages. One login, not a portal bolted onto the till.
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Marketing
Lists, campaigns and follow-up from the people who actually bought or hired. Not an export to another tool.
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The booking
The concert, the studio, the Saturday hall. InstantReach sees it as soon as it is sold, on Ticketebook.
What the bundle replaces
A booking product, a CRM, a portal build and a marketing platform — four contracts, four logins. This is one.
| Need | Bought separately | In the bundle |
|---|---|---|
| Tickets and rooms | A booking platform | Ticketebook |
| CRM | Salesforce, HubSpot, a club CRM | InstantReach |
| Website portal | A custom build or a third party | InstantReach |
| Marketing | Mailchimp and the like | InstantReach |
| Payments | Stripe on the side | ePayment in the group |
| Your data | Wherever those tools keep it | Your hosted instance |
Ticketebook credits and venue fees still apply. InstantReach is quoted as part of the bundle, not as a separate monthly CRM tax. Talk to us.
Who the bundle is for
Organisations that sell a night and then have to live with the customer.
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Venues and clubs
Tickets on the door, members in the CRM, a portal for tables and a campaign for the next dinner.
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Schools
The concert, the lettings diary, the parent record and the message that the show is on sale. Schools.
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Hire and resources
A cottage, a hall, a booth or a bay — then the hirer stays on InstantReach for the next booking.
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Anyone tired of glue
If the work after the sale is a CRM export and a Mailchimp list, the bundle is the point.
Put the booking and the relationship on one stack.
Tell us the tickets you sell and the CRM you wish you had. We will size Ticketebook, InstantReach and the hosted instance together.